Reputation

Our Reputation Between Our Customers

11.08.2023

As an eyelash manufacturer for more than 10 years, MAFEL has come into contact with many customers. Without exception, customers who come into contact with you for the first time will have many doubts about you, such as whether you are a real company. After all, with the development of international trade integration, there are more and more international scammers, making it difficult to guard against.

Here, MAFEL makes the following explain:

1. As an enterprise specializing in product export, MAFEL is legally registered in China and has foreign trade operator registration with the Ministry of Commerce of China. These can be found in Chinese government agencies.




2. Any currency payment incurred with our company will be invoiced in the name of our company. There are two types of invoices. The first is a commercial invoice officially issued by our company, as shown below, and our company’s payment account number also covers many countries. For example, we have local bank accounts in the United Kingdom, the United States, Singapore, Mexico, South Korea, etc. If it is a fake company, there is no way to obtain such multi-country accounts.


The second is the official PAYPAL invoice issued by our company. For all payments made to us through PAYPAL, buyers will receive third-party protection from PAYPAL. If you do not receive the goods or are not satisfied with our after-sales issues, you can Apply for a refund.



For some customers, they prefer Western Union/Money Gram, since this need personal information, we will offer our legal person's informations.


3. Our company will never apply to become a member of Alibaba. All profits are made by the Alibaba platform. Whoever spends more money will have their products ranked first and be seen by buyers. So I hope you can understand our decision. We are more willing to do a good job in our products and services in a down-to-earth manner.


4. Our sales platform is only our own official website, WHATSAPP marketing, and participation in beauty industry expos in different countries.

www.myfeelashes.com

www.myfeelash.com

These are our official website. And +86 170 9602 6993/+86 137 9280 1935, these two are our official Business Whatsapp Account. You can contact us direclty by these two numbers. 

Also you can find us from INS, FACEBOOK and YOUTUBE. Our team will update products there regularly. Search Mafel Beauty/Myfeel Lashes/myfeelash please.





5. We care quality and services a lot. It is not wise if you negate a supplier only from his/her prices. These years, we have been getting many stable customers. The "STABLE" is because of our products quality and after-sales services. Many buyers chose to cooperate with us, but they were attracted by lower price suppliers, and then changed with other supplier, but finally come back to us. The main reason I'm sure it is the result of comparison of quality. Price should not be a moutain stop each other's cooperation. We also has the rights to choose high quality buyer.


6. Finally, we would like to share with you the feedback we have collected from recent customers. Simple chat mode for your reference. I hope you can find a good supplier that you are satisfied with.